Customer Service Videos
|
The Guest
If Looks Could Kill II
Give 'em the Pickle
 Featured
Video!
Glad I Could Help
|
| Description |
| The fortunes of any business will
rise or fall based on the level of service that it delivers to its
customer. This video demonstrates, clearly and convincingly, that no
matter how large or complex the business is, it usually comes down
to one employee serving one customer one day at a time. |
| Length |
13 min. |
| Format |
VIDEO |
| Preview Price |
Free |
| Rental Price |
$250 |
| Purchase Price |
$695-VHS; $795-DVD |
Call 1-800-897-4080 to Order Your FREE Preview Today!
|
The Guest
If Looks Could Kill II
Give 'em the Pickle
Featured
Video!
Glad I Could Help
|
| Description |
| In this spoof detective case, careless
behavior has created a "victim" at the doctor's
office, at the shoe shop, in the bank and at the airport. A
customer was driven to destruction by poor customer service
behavior. The detective must piece together the customer's
movements to see how several suspects' behavior had led to
her demise.
|
|
| Length |
30 min. |
| Format |
VIDEO, DVD |
| Preview Price |
Free |
| Rental Price |
$250 |
| Purchase Price |
$870 |
Call 1-800-897-4080 to Order Your FREE Preview Today!
|
The Guest
If Looks Could Kill II
Give 'em the Pickle
Featured
Video!
Glad I Could Help
|
| Description |
| We're all in the same business, the
people business. It's not what we make or sel that's critical, it's
how we take care of the people who buy it. Our job is to make
customers happy. What's the best way to do that? By giving out
"pickles." "Pickles" are those special or extra
things you do to make people happy. It may be walking a customer to
an item they're looking for rather than just pointing. Or maybe it's
a handwritten "thank you" note in every order shipped. The
trick is figuring out what your customers want, then making sure
they get it, that's the "Pickle." |
| Length |
18 min. |
| Format |
VIDEO, DVD |
| Preview Price |
Free |
| Rental Price |
$250 |
| Purchase Price |
$695-VHS; $795 DVD |
Call 1-800-897-4080 to Order Your FREE Preview Today!
|
The Guest
If Looks Could Kill II
Give 'em the Pickle
Featured
Video!
Glad I Could Help
|
| Description |
| Glad I Could Help illustrates to employees how to
respond positively in difficult customer service situations.
Employees will see the most common internal and external customer
service situations, both over the phone and face-to-face. In each
situation, employees will learn that by responding with a “glad I
could help” attitude, customers will feel positive about the
employee, the organization, and the way they have been
treated—ultimately creating long-term customer loyalty. |
| Length |
21 min. |
| Format |
VIDEO, DVD |
| Preview Price |
Free |
| Rental Price |
$235 |
| Purchase Price |
$795-VHS; $995-DVD |
Call 1-800-897-4080 to Order Your FREE Preview Today!
|
The Guest
If Looks Could Kill II
Give 'em the Pickle
Featured
Video!
Glad I Could Help
|
|
CorporatePerspectives, Inc.
402 Sheridan Place
Steilacoom, WA 98388
(p) 800.897.4080 : (f) 253.584.8977
videos@corporateperspectives.com
|
